FAQs

Not always. Each city has its own way of arranging and presenting gifts, so the final product may look slightly different from the photos.

Yes, every gift is nicely wrapped, and the vendor’s name is printed on the wrapping.

Absolutely! Every order includes a free greeting card.

We deliver between 11:00 AM and 8:00 PM.

Yes, we deliver on Sundays and holidays in these cities: Karachi, Lahore, Islamabad, Rawalpindi, Multan, Sialkot, Gujranwala, Faisalabad, Gujrat, Jhelum, Mirpur AK, Hyderabad, Peshawar, Quetta, Sargodha, Wah Cantt, Taxila, Attock, Wazirabad, Dina, Lalamusa, Kharian.

Yes, delivery is 100% free. You only pay the price shown on our website—no extra or hidden charges, even for same-day or Sunday delivery!

We offer guaranteed on-time delivery. If we don’t deliver on time, you’ll receive a full refund.

Yes, we accept Visa, MasterCard, American Express, and Discover. Your statement will show the charge from “Bank Al Habib.”

Of course! You can pay via bank transfer “Bank Al Habib.” . Just choose your gift, send the payment, and provide your order details. We’ll send you an Order ID to track your delivery. For help:000

Yes, it’s very secure. When you're on the payment page, you'll see a padlock icon—this shows your info is protected with encryption. We use the trusted Authorize.net gateway. Once payment is approved, your card details are immediately deleted for safety.

Yes! You can choose your preferred delivery date during checkout.

Sorry, we don’t offer fixed-time delivery due to supplier delays and other logistics.

We work with top suppliers in Pakistan, but if you're not satisfied, you or the receiver must contact us within 24 hours of delivery. Call us or send an email to register a complaint.

Yes! We've been in business since 1997 and have served over 100,000 happy customers gifttopk.com is a PCI-compliant website using top-tier secure payment gateways. Check out our customer reviews on Facebook to see what people are saying.